Creating patient value in glaucoma care: applying quality costing and care delivery value chain approaches
نویسندگان
چکیده
منابع مشابه
Creating patient value in glaucoma care: applying quality costing and care delivery value chain approaches--a five-year case study in the Rotterdam Eye Hospital.
PURPOSE The purpose of this paper is to explore in a specific hospital care process the applicability in practice of the theories of quality costing and value chains. DESIGN/METHODOLOGY/APPROACH In a retrospective case study an in-depth evaluation of the use of a quality cost model (QCM) and the applicability of Porter's care delivery value chain (CDVC) was performed in a specific care proces...
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ژورنال
عنوان ژورنال: International Journal of Health Care Quality Assurance
سال: 2009
ISSN: 0952-6862
DOI: 10.1108/09526860910953511